39BD App Privacy Policy in Bangladesh

Who this policy is for

39BD App is mainly for adults; those under 18 cannot use it, whether in Dhaka or another district; the rule is the same for everyone.

Gaming apps generally involve a lot of data, so we state in advance what data we keep, what is read with cookies, and what is needed for support.

Age requirements

Not under 18

Age verification is required before opening an account in the 39BD App; access by minors is blocked, and if suspected, verification stops.

This is not just a rule; it also protects families, data safety, and reduces the risk of creating an incorrect account.

No account can be opened without age verification.

How to verify

Compare basic information

During 39BD Login or 39BD Register, name, phone number, and account details may be checked; if necessary, minimum identity verification may be requested.

During top-up with bKash, Nagad, Rocket, matching information speeds up the process; many users are in Dhaka, so provide correct information once.

If information is incorrect, verification may be

What to do if in doubt

We suspend the account

If any account shows unusual activity, it may be temporarily suspended; later the support team will review notes to determine the next steps.

If considered a minor, access is blocked to keep the gaming environment safe, and it's easier for families too.

If verification is not completed, the account cannot be opened.

Guardian concerns

Put the family first

Parents can see what information is stored in the account, and, if needed, can request data minimization.

Especially when the app runs on mobile, keep notifications and login details in mind; on a shared family phone, this is even more important.

Being aware reduces trouble

How to report

Notify us quickly

If you think someone is under 18, contact the 39BD Contact Page immediately and provide details.

In the report, include the account name, time, and observed issues; this helps us understand quickly, and you may also send a screenshot of the 39BD App.

A single report helps take quick action

Data protection

Data kept separate

In the 39BD App, account data and payment notes are used for separate purposes, reducing the risk of information going to the wrong place.

We only view data as needed for work, such as session security, login history, and account review.

Data access is restricted

How cookies work

Remember session and preferences

Cookies make 39BD Login easier by remembering language, device, and previous session, so you don't have to set it up again.

These stay in the browser; you can delete cookies if you want, but then some settings may need to be entered again.

Disabling cookies may slightly change the experience

User rights

View, correct, delete

You can view your information; if there are errors, you can request corrections, and in some cases you can also request data deletion.

After registering with 39BD, if you want to change information, just inform the support team; whether in Dhaka, Chattogram, or elsewhere, the rules are the same.

Rights also mean control is in your hands

Contact

39BD Contact Page

If you have any questions, write to the 39BD Contact Page; you will get help on privacy, data protection, or minor protection.

For more details, also see the 39BD Terms and 39BD Responsible pages; there are important rules there.

Providing answers in plain language is our job